Free shipping over $100.00, and special pricing are for "online" orders only. The simple explanation is that if customers can take advantage of the free online tools that we offer, and completely place their orders, "online", they are entitled to the savings that we as a business see by less office time in processing such orders. We are avaialable to help facilitate any order or question that anyone may have. We thank you for choosing Evolutionary Screen Printing & Embroidery for your apparel decoration needs!